Shipping policy
SHIPPING
We can ship to any address within the United States and U.S. Territories. All purchases will ship from Kailua, Hawaii, via the shipping option chosen at the time of order.
Contact honeygirl@hicsurf.com to request shipping to locations outside of the US.
Shipping rates are based on the weight of each item plus packaging. The weight of any item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Orders typically take 2-7 business days to be processed and shipped from HIC. You'll need to add this time to the Transit Times listed below to determine when you'll receive your order.
TRANSIT TIMES TO U.S. ADDRESSES FROM HAWAII:
- FedEx: "2-Day": 2 business days
- USPS Priority: 3-5 business days
If any item in your order is Backordered (temporarily out of stock), you will be notified through email and given the option to continue or cancel your order.
Business days exclude weekends and these Holidays: New Year's Day, President's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.
RISK OF LOSS
All purchases of physical items from HIC are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the shipping address by the carrier.